The previous North Carolina Alliance for Effective Care Transitions (NCACT) website architecture made it difficult for users to quickly find desired content. Most user interaction was primarily presented as links in the body content, making it very easy to overlook. It was also difficult to add new functionality related to gathering organization profiles and member sharing.
DesignHammer migrated their existing content to a new WordPress website, vastly improved the navigation, and increased user interaction. With the ability to quickly add and customize new web-forms NCACT was able to get the information they needed from organization members. This also simplified the submission process. This allowed them to build a large database of healthcare organizations which benefits the users who need this information.